Excellent all around. The web site was easy to navigate and to place my order. I live in Chicago and received my order within 2 or 3 days under regular shipping. The sizes run large. At first, I was concerned the hoodie would be too small because I usually wear an XL and the largest size LW currently makes the hoodie is Large. It turned out I had nothing to worry about as it fits perfectly with a little room to spare.
Not only do I love the design, but I kid you not, this is the most comfortable sweatshirt/hoodie I have ever worn. It is lightweight, extremely soft cotton and does not cause overheating. I could literally wear it every day. The few times I have worn it in public, I received comments about how really cool It looks.
I am going to order several more of the hoodie because it's such a cool look -- they will make great Christmas gifts!!!